Job Description

Intensive Housing Management Worker
Colchester
Young People's Service
6 months
35 hours
17.07 LTD / 14.55 PAYE (inc. hol)

A national charity who provide accommodation services for various support needs are recruiting in Colchester for an Intensive Housing Management Worker, where you will provide essential tenancy and support services to young people, helping them manage their accommodation and navigate housing needs.

THE ROLE
As an Intensive Housing Management Worker, you will play a key role in supporting tenants in managing their tenancy, accessing benefits, and connecting with support services. Key responsibilities include:

• Supporting tenants with tenancy management, benefit claims, and referrals to relevant support services.
• Conducting assessments of tenants, addressing risks, needs, and eligibility for services.
• Collaborating with the Housing Management Team to issue and explain tenancy obligations during new sign-ups.
• Coordinating with the Asset Management team on property standards, timely repairs, and safety for occupancy.
• Ordering furniture and goods for properties as needed.
• Maximizing rent collection and managing arrears in line with policies.
• Building and maintaining positive relationships with the local community, landlords, and key internal teams.

THE CANDIDATE
The ideal candidate will have experience in a similar housing or tenancy management role and will demonstrate the following:

• Familiarity with housing benefit processes and service referrals.
• Experience in tenancy and rent management, including arrears resolution.
• Understanding of tenancy law and housing policies.
• Excellent communication and community-building skills.
• Ability to work collaboratively and flexibly across multiple areas when needed.

THE CONTRACT

• 35 hours per week, Monday to Friday, 9:00 am - 5:00 pm.
• 6 months, with potential for temp-to-perm transition.
• Pay rate: 17.07 per hour (LTD) or 14.55 per hour (PAYE, inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!