Job Description

Arrears Monitoring and Repossession Coordinator

Newham

Contract
£19.95 per hour

Our client is looking for an experienced Arrears Monitoring and Repossession Coordinator.

To carry out specified duties within the Assurance and Compliance Service team in accordance with the Council's polices, priorities, procedures and relevant legislation.

Specifically, to provide a high-quality customer focused income maximisation, arrears reduction and repossession service to the Council's residents, and all internal and external partners or organisations working with the Council. Providing support and advice to residents in financial difficulty, with low incomes, unmanageable debts or other vulnerabilities and signposting them to support services in a professional and cost-effective manner.

Where preventative action fails, you will be required to take appropriate recovery steps and possible legal action to recover the debt.

The role requires regular monitoring of rent accounts to detect and prevent arrears in accordance with the pre-action protocol and the Council's arrears recovery procedure.

To demonstrate commitment and support for safeguarding the welfare of children, young people and adults at risk.

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.