Job Description

Role Description:

The IT Administrator is responsible for managing the inventory and logistics of IT equipment and supplies within the organization. They will oversee stock levels, handle asset tracking, coordinate with vendors, and assist IT staff by ensuring required items are available for projects and support tickets. The ideal candidate will have strong organizational skills, attention to detail, and familiarity with inventory management software.

Key Responsibilities:

1. Inventory Management:
   • Maintain accurate records of all IT assets, including computers, peripherals, network devices, and other hardware.
   • Conduct regular stock counts and audits to ensure inventory accuracy.
   • Track and record incoming and outgoing inventory, keeping detailed logs of asset locations and conditions.
2. Asset Tracking and Documentation:
   • Use asset tracking software to label, categorize, and monitor equipment status and history.
   • Update inventory databases with asset information, purchase dates, warranty status, and maintenance records.
   • Prepare reports on inventory levels, usage patterns, and reordering needs.
3. Order and Stock Replenishment:
   • Coordinate with IT and procurement teams to forecast stock requirements.
   • Place orders for replacement items as needed and verify incoming shipments against purchase orders.
   • Maintain relationships with vendors and manage equipment warranties and service agreements.
4. Support for IT Staff and Projects:
   • Prepare equipment kits for new hires and assist with deployments for IT projects.
   • Coordinate repairs and maintenance schedules for damaged or outdated equipment.
   • Respond to IT staff requests for hardware or accessories, ensuring timely delivery.
5. Stockroom Organization and Security:
   • Ensure the stockroom is well-organized, clean, and secure.
   • Implement security measures to prevent loss or damage to IT assets.
   • Conduct routine checks on storage conditions to prevent hardware degradation.

Key Skills:

• Strong organizational and multitasking abilities.
• Proficiency with inventory management software and Microsoft Office Suite.
• Familiarity with IT hardware and peripherals.
• Basic troubleshooting skills and technical knowledge.
• Attention to detail, particularly in inventory tracking.
• Excellent communication skills to work with both IT staff and vendors.
• Problem-solving skills for handling logistical issues efficiently.

About Acora:

We ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.

Based in the UK, with offices globally USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market-leading managed services, Microsoft-centric business software and cloud solutions to over 300 ambitious mid-market organisations. And in response to our customers changing needs, and the growing threats we all face, we ve massively strengthened our well-established cyber security capabilities.

Our mission is to unleash the potential of people through amazing IT experiences.

Our Values

At Acora, we re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.

• Be the best you can be

• We do what we say

• Together we win

Equal Opportunities at Acora:

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.

Acora is a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!