Job Description

Job Title: UX Researcher (Mobile Application)

Rate: Up to 575/day (umbrella)

Location: London (On-site Tuesdays and Thursdays)

Duration: 6-month initial contract

Project:

We are seeking a talented UX Researcher to lead user research for a mobile application focused on consumer services and money management. Your mission: make managing money simple and intuitive for our customers!

Key Responsibilities:

• Lead and execute both Generative (Exploratory) and Evaluative research to drive insights for an easy-to-use, customer-centered mobile experience.
• Collaborate closely with multi-disciplinary teams, setting and guiding the research strategy to meet defined project outcomes.
• Engage and involve stakeholders, creating a "team sport" atmosphere for research activities and findings.
• Use your influencing skills to navigate and align with stakeholders who bring strong perspectives to the table.

Requirements:

• Strong experience as a UX Researcher, User Researcher, or Design Researcher.
• Proven ability to work across sectors, ideally including Financial Services.
• Strong collaboration skills and ability to work effectively within multi-disciplinary teams.

If you're passionate about creating seamless, user-friendly digital experiences and thrive on impactful collaboration, apply now to make a difference!

Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.