Job Description

Our client is a global SaaS type company with a range of accountancy software products supplying the small to medium sized marketplace. They are now seeking a contractor with experience of CIS payments / payroll in the construction industry for a post sales support role.

This is a 18 month contract based at their impressive UK headquarters in central London. Hybrid role with 2 days in their offices in London.

Duties

• Activate customer subscriptions and increase & accelerate adoption of other products.

• Support customers from the start of their entire journey

• Help develop the approach to customer activation and retention.

Skills

* • Accounting / Bookkeeping , Payroll and accountancy software knowledge.

* • Preferably Construction industry experience and CIS qualified.

* • Ability to build urgency in customers to activate and use their subscriptions.

* • Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.

* • Ability to deliver software-based product onboarding or training.

Benefits

• Long contract

• Possible temp to perm

• Free breakfasts