Job Description

Neighbourhood Officer - Empower and Support Your Community!

Forest of Dean 20.63 per hour (PAYE, including holiday pay) 3-6 Month Temp Contract 37 hrs/week with Flexible Working

Are you skilled in housing and ready to make a difference?

If so, Moxie People has the Neighbourhood Officer opportunity you've been waiting for.

Join a well-respected housing provider with a strong community focus and commitment to quality, sustainability, and genuine tenant care. This is your chance to bring positive change to people's lives in the Forest of Dean, while working in a supportive, values-driven environment.

The Role:

• As a Neighbourhood Officer, you'll manage a dedicated patch of (Apply online only) properties, supporting tenants in all aspects of tenancy management.
• Your work will combine office hours with time in the community, ensuring you stay close to the people you're helping.
• This temporary role is ideal for someone who can quickly step in, work autonomously, and bring a proactive, person-centred approach.

Neighbourhood Officer - Key Responsibilities:

• Provide outstanding support to tenants, ensuring compliance and maintaining tenancies.
• Liaise with relevant services to help tenants navigate tenancy challenges and connect with relevant services.
• Conduct regular property, estate and health & safety inspections to maintain high standards.
• Resolve tenancy issues, from managing neighbour disputes to tenancy changes and queries.

About You:

• Available Immediately: Ready to start and make an impact from day one.
• Experienced in Housing: Solid background in housing management, ideally within social housing.
• Person-Centred, Solutions-Focused, and Empathetic: Committed to delivering meaningful support and solutions tailored to each tenant's needs.
• Proactive and Independent: Comfortable managing your workload with minimal guidance.
• Driver's License Required: You'll be mobile, working between the office and your community patch.

Why Join This Housing Association?

• This housing provider places people at the heart of their mission, offering not just homes but real community engagement.
• Known for integrity, respect, and a positive workplace culture, they provide an environment that values every team member's contribution.

Ready to Make a Difference in the Forest of Dean?

If you're passionate about supporting people and have the skills to excel in this Neighbourhood Officer role, apply today via Moxie People!