Job Description

An Income Officer is required for a leading not-for-profit organisation in the property sector, based in Leeds. The role involves managing income collection and arrears reduction strategies, ensuring a high level of service to all clients.

Client Details

Our client is a prominent player in the not-for-profit sector, providing housing solutions for thousands of residents throughout the region. They strive for excellence in the property industry, priding themselves on their commitment to their clients and the communities they serve.

Description

• Manage income collection and arrears reduction strategies.
• Provide advice and support to clients regarding their rent accounts.
• Build strong relationships with customers, understanding their needs and providing tailored solutions.
• Work collaboratively with other departments to achieve shared objectives.
• Contribute to the continuous improvement of the income service.
• Ensure that all activities comply with legal and regulatory requirements.
• Maintain accurate and up-to-date records.
• Assist with the preparation of reports and presentations as required.

Profile

A successful Income Officer should have:

• A solid understanding of income collection processes in the property sector.
• Excellent customer service skills, with the ability to build strong relationships with clients.
• Strong communication and negotiation skills.
• A detail-oriented approach, with the ability to maintain accurate records.
• A team-oriented mindset, with the ability to work collaboratively with other departments.
• Commitment to continuous improvement and the delivery of excellent service.

Job Offer

• An hourly rate of GBP 17 - GBP 18.50.
• A temporary role within a leading not-for-profit organisation in the property sector.
• An opportunity to make a real difference in the community.
• A supportive and collaborative work environment.

If you are a dedicated and motivated Income Officer looking for a new opportunity in Leeds, we encourage you to apply today.