Job Description

Job Title: IT Support Engineer (English/Arabic Speaking) (6-Month Fixed-Term Contract)

Salary: £35,000 per annum

Location: Fully Remote

About the Role:

We're looking for a skilled IT Support Engineer with fluency in both English and Arabic to join a dynamic team on a 6-month fixed-term contract. This fully remote position offers a competitive salary of £35,000 per annum and the opportunity to support key IT systems while working in a multicultural environment.

Key Responsibilities:

Provide first-line and second-line IT support in both English and Arabic.

Troubleshoot and maintain IT systems, hardware, and software.

Assist with setting up and managing user accounts, permissions, and configurations.

Monitor and enhance IT infrastructure security and performance.

Document technical processes, updates, and support logs in English and Arabic as needed.

What We're Looking For:

Proven experience in IT support or a similar technical role.

Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms.

Fluency in English and Arabic is essential.

Excellent troubleshooting and problem-solving abilities.

Strong communication skills and the ability to support users with varying levels of technical proficiency.

A proactive approach to learning and adapting to new technologies.

Why Join?

Competitive salary of £35,000 per annum.

Fully remote position, offering flexibility and work-life balance.

An opportunity to work in a collaborative, multilingual team environment.

How to Apply:

Ready to bring your bilingual IT expertise to a dynamic team? Apply now and showcase your skills in a role where your language and technical abilities will truly make a difference