Job Description

Job Title: Housing Needs Officer - Housing Demand Team

Location: Slough Borough Council

Rate of Pay: £25 Umbrella P/H

Hours: 37 hours per week

We are currently working with Slough Borough Council, who are looking for a Housing Needs Officer to join their Housing Demand Team. In this role, a successful candidate will provide expert housing advice, support homeless prevention, and ensure compliance with relevant legislation to deliver high quality, tailored housing solutions to vulnerable individuals and families.

Main Duties:

Provide housing advice, including legal rights, options, and prevention of homelessness.

Assess housing applications, conduct home visits, and work proactively to prevent homelessness.

Apply housing, homelessness, immigration, and welfare benefits legislation to advise clients.

Ensure service delivery meets statutory and performance targets.

Work with internal teams (e.g., Housing Needs, Social Lettings) and external agencies (e.g., Police, Mental Health, Probation) to support clients.

Lead specific projects or partnerships as directed.

Assist clients with personal housing plans and provide clear, accurate housing information.

Manage complex and vulnerable cases with professionalism and empathy.

Maintain accurate, confidential records and reports, complying with legal and internal requirements.The Candidate Will Have:

Knowledge of safeguarding, health/social care frameworks, and immigration law.

Experience in housing advice, homelessness, or tenancy relations.

Proven ability to work with vulnerable clients and maintain confidentiality.

Understanding of tenancy agreements, the private rented sector, and court procedures.

Proficiency in IT Systems.For more information, please contact Olivia on (phone number removed) or email