Job Description

Premises Officer

15.65 - 17.65 per hour

Lewisham, London

Contract

We are currently looking for an experienced and motivated Premises Officer to join our site based in Lewisham.

The Role:

• To be responsible for portering duties, general maintenance and minor repairs at all locations. Monitoring, identifying and reporting premises related jobs, equipment faults through the FM helpdesk where required.
• To action daily centre related tasks and those set out on the premises team task system, this includes responding to room setups, room resource requests, water flushing, alarm testing etc.
• Take responsibility for the collection and distribution of incoming mail, parcels and other deliveries. Ensure that all mail (some of which will be confidential) and deliveries are held securely; with due regard for data protection regulations (GDPR).
• To deliver the best possible customer service in line with the Premises and Facilities service offer to visitors, centre users, as well to with colleagues and other staff. To carry out regular maintenance checks throughout the Centres, completing any minor repairs to ALL's buildings, fixtures, fittings and furniture and ensuring records are updated accordingly.
• To liaise with the premises team leader and/or premises and facilities manager in respect of repairs, order agreed equipment; supervise contractors and ensure all repairs are completed to a satisfactory standard.
• To liaise with the corporate FM regulatory team via the FM Helpdesk in respect of repairs which are their responsibility. To ensure that the heating and ventilation within Centres is working to a satisfactory standard and maximizes fuel efficiency.
• To regularly inspect equipment and undertake daily inspections of boiler equipment as required by the Site Manager.
• To take delivery of stores, materials, etc and transport them to all Centres, as required. To carry out general duties as required for the caf areas.
• To ensure internal/external grounds are maintained in a clean and tidy manner at all times. To effectively control parking in Centre car parks.

The Candidate:

• Experience of carrying out minor repairs S8
• Experience of effectively working with staff and members of the public
• Experience of ensuring building security and of being a secure key holder
• Experience of ensuring compliance with health and safety regulations
• Knowledge of heating and ventilation systems
• Knowledge of basic DIY procedures and ability to carry these out if required
• Knowledge of security procedures with respect to buildings
• Knowledge of waste removal and basic pest control procedures
• Ability to communicate effectively both in writing and verbally
• Ability to deal with sensitive issues using tact, discretion and diplomacy
• Ability to solve problems and think creatively
• Ability to work on own initiative when appropriate
• Able to remain calm in emergencies
• Able to work effectively within a team
• Excellent interpersonal skills
• Good communicator

How to Apply:

If you are interested in our Premises Officer role, Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed).