Job Description

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles.

We are currently recruiting for an experienced Council Tax Advisor to work for our client in Haringey and surrounding areas.

The successful candidate will deal with all aspects relating to the accurate and prompt processing of work associated with Council Tax, Business Rates and BID Levy from initial billing through to recovery and enforcement.

The successful candidate will also work within a team of Revenues officers to provide a professional, proactive, customer focused service within the relevant team.

Duties and Responsibilities:

• Determine the correct liable party for Council Tax, Business Rates and BID levy in order for all required notices to be issued as soon as practicable. This is to be achieved in line with relevant legislation, case law & local procedures.

• Ensure eligibility to any potential reliefs, discounts or, exemptions are identified and awarded within a timely manner whilst ensuring proper consideration is given to any application in line with legislation, case law & local procedures.

• Provide high-quality professional advice, guidance and support in respect of Council Tax, Business Rates or BID levy to customers and external partners. This would include but not limited to, taxpayers, ratepayers, rating advisors, landlord, estate agents, solicitors, customer services (front facing and telephone contact centre staff), benefits service, housing service, EA companies and the Valuation Office Agency.

• Assist in the review of discounts, reliefs or exemptions to maximise revenue due to the council and identify and reduce incidences of fraud.

• Attend magistrates court liability order and other committal hearings in support of the Court Officer/Team Manager, assisting with the gathering of evidence prior to the hearing and interviewing customer who attend the hearing.

• Make decisions upon and implement the appropriate form of recovery action in respect of customers who do not pay as demanded. These decisions are to be made in accordance with relevant primary/secondary legislation, local procedures and policies.

• Accurately calculate and create refunds where overpayments have been made.

• Identify and prepare reports for cases considered suitable for write off.

• Knowledge and experience of using IT.
• To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.

Working Hours: 36, Monday- Friday (Candidates will be required to attend the office once a week)

Requirements:

• Practical working knowledge of the Council Tax or Business Rates legislation

• Experience of working within a local government Revenues department dealing with Council Tax or Business Rates

• Experience of using Northgate s i-world application

• Experience of using an electronic document management system

• Experience of working within a multi-disciplinary team

If you have the relevant experience please apply with your CV.