Job Description

Location: LeicesterJob Type: Temporary, Office-based, Full-time hours
Duration: 3-6 months

Job Specifications:My client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team on a temporary basis for 3-6 months. This role is based in Leicester and offers a fantastic opportunity to gain valuable experience in a dynamic environment.
Key Responsibilities:

• Provide exceptional customer service via phone, email, and in-person.
• Handle customer enquiries, complaints, and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Assist with administrative tasks as needed to support the team.
• Collaborate with other departments to resolve customer issues efficiently.

• Minimum of 1 year of Customer Service experience - must be from an office-based role (ESSENTIAL).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• The ability to work independently and as part of a team.
• Proficiency in MS Office (including good Excell skills).
• Ability to work in a fast-paced environment.

• Hourly rate between £12.50-14 per hour (including holiday pay).
• Opportunity to work in a supportive and friendly team environment.
• Gain valuable experience in customer service and administration.