Job Description

Service Desk Team Leader

Home based with some travel to Newcastle -under-Lyme

£32,000

12-month fixed term contract

37 hours per week

Our client has a great opportunity for a Service Desk Team Leader to jour their IT team in a newly created role.

The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential.

If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!

In return we can offer you:

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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.

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25 days + bank holidays + 3 concessionary days at Christmas

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Comprehensive employee assistance program

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A full benefits and discounts platform

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Holiday buy, tech and annual saving schemes

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2 Volunteer days per year to support the community

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Competitive rates of pay

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A generous company pension scheme and life insurance up to 3*salary as an active member.

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Wellbeing, health drop ins and staysafe provisions to look after you at work.

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Option to join the medical health cash plan

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Green car scheme

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Enhanced maternity and paternity leave

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Service related awards

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Cycle to work scheme

This post is subject to a satisfactory Basic DBS check.

Closing Date: 27th November 2024

Interview Date: 4th December 2024