Job Description

Are you ready to take on a senior, customer-facing role where you’ll provide technical leadership, design expertise, and support to deliver cutting-edge Unified Communication, Contact Centre, WAN, and LAN solutions?

As a Technical Solution Architect, you will work with a virtual team of highly skilled professionals, creating complex and bespoke solutions for high-profile accounts. From detailed design creation to technical assurance and governance, you’ll ensure every solution meets the highest standards while delivering maximum value to our customers.

Key Responsibilities:

* Lead technical planning and design for large-scale, multi-million-pound customer solutions.

* Provide governance for technical components alongside the Programme Manager.

* Own the transition from existing to proposed solutions, ensuring smooth delivery and acceptance.

* Act as a subject matter expert during post-sales solution delivery, leading workshops and producing detailed designs.

* Deliver Design statements of work, including third-party deliverables, ensuring compliance with methodologies.

* Offer pre- and post-sales consultancy to drive new business opportunities.

What You’ll Bring:

* Expertise in Unified Communication, Contact Centre, and LAN/WAN technologies.

* Proven track record in delivering complex IT/Telco customer solutions.

* Strong stakeholder management and communication skills.

* Knowledge of frameworks like TOGAF, PRINCE2, MSP, and ITIL.

* Industry certifications (e.g., CCNA/CCDA; CCNP/CCDP preferred).

* Degree in engineering or a related discipline.

Why Join Us?

Be part of a dynamic team, contribute to transformative projects, and showcase your leadership skills in a role that values innovation, collaboration, and excellence.

Ready to shape the future of customer solutions? Apply now and make an impact