Job Description

Hales Group is seeking a Housing Officer to join our client’s team on a temporary basis until 31st March 2025.

The role will be to effectively manage the letting of properties in a given area patch and to provide a proactive and efficient housing management service for residents.

Your Key Responsibilities as Housing Officer will be;

Be responsible for the letting of Void properties in a given geographical patch and to keep the loss of void rent to a minimum.

To liaise with colleagues from associated teams to select and appropriately let properties to those in housing need, tenants are supported and tenancies are sustained.

To effectively monitor and enforce Tenancy conditions that reflect the organisations policies and procedures.

Be accountable and proactive in listening and responding to Tenant’s needs in the communities where they live.

Where appropriate effectively signpost and liaise with third parties in order to give further guidance and advice for residents

To ensure that all policies and procedures carried out in an efficient and effective manner that cost effective and value for money.

To undertake such other duties as may reasonably be required compatible with and/or arising from those listed above.

To promote and adhere to the workplace values of our organisation.   

To be considered for the role of Housing Officer you will have;

Three years’ experience of working in a housing environment

Knowledge and good understanding of Housing Law, Housing Benefit regulations, Welfare Rights

Use of software systems in day to day duties.

Dealing with the public in difficult situations

Liaison with other partners and agencies

Ability to communicate and negotiate effectively with internal and external agencies / partners / departments as well as tenants

To be able to recognise potential wider social concerns that may be apparent when carrying out duties such as child welfare, domestic violence et

Full valid UK driving licence

Enhanced DBS Check   

HOURS: Monday to Friday 37 hours

LOCATION: Lowestoft

SALARY: £15.17+ per hour DOE

TERM: Temporary until 31st March 2025

Why work through Hales Group?

All of our Consultants are committed and qualified in what they do and have been operating for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme.

Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch