Job Description

Case Manager (Community team)

Islington

25/hr

Start date: ASAP

Full Time: Mon - Fri 36/hrs a week

Hatched Recruitment is working closely with the local authorities and we need two case managers to work in our take home and settle service which is Islingtons' 7 day rapid service taking people from hospital and settling them in the community. These workers will have to have experience of hospital discharge work, completing care Act Assessments and arranging urgent care.

1. Job Summary

Personal Qualities/Behaviours

The post holder will have previous experience of working with patients and other agencies in partnership.

The post holder will be a proactive, 'can do' individual who is committed to the model of care and the values underpinning it.

The post holder will be able to demonstrate compassion and understanding for patients, and will be committed to working with them in a collaborative way to achieve holistic outcomes.

The post holder will be required to demonstrate experience and confidence (or demonstrate sufficient willing to be trained to an agreed level of expertise) to communicate with a diverse range of patients.

The post holder will be able to demonstrate knowledge across care services, and how to work effectively in partnership across these agencies.

The post holder will work in a reflective way and be willing to listen share experiences with others and demonstrate improved practice over time.

Duties/Functions

Whole Systems brings together primary healthcare, mental health care, social care, self-care, voluntary sector care, and care for specialist needs, under one umbrella.

The Case Manager role supports the health, social care and mental health care needs of older people with higher level needs in the West London area through the implementation of Whole Systems.

The post holder is a key member of the team whose overarching goal will be to work collaboratively to provide improved and more effective care.

For patients at high risk of hospital admission case management is an approach to healthcare in which all of a patient's needs, as identified in a care plan, are managed with the assistance of a named primary care contact.

• Knowledge, Training and Experience
• Knowledge and understanding of the issues facing people who may need care and support.
• Previously worked in similar position within the public or health sector
• Knowledge of the basic concepts of the Care Act, Mental Capacity Act and the protection of adults at risk of abuse.
• Experience of carrying out basic clinical duties (requiring relevant experience from a healthcare setting initially)