Job Description

Housing Management Worker
Nottingham
Supported Housing
3-month contract
35 hours per week
16.45 LTD / 14.02 PAYE (inc holiday)

An exciting opportunity has arisen for a Housing Management Worker to join a leading charity in Nottingham, providing intensive housing management services and supporting tenants to maintain their tenancies. This is a 3-month contract position with the potential for extension.

THE ROLE
As a Housing Management Worker, you will work as part of a dynamic team managing a portfolio of properties and tenancies. You will provide essential housing management services to tenants, assisting with tenancy support and liaising with internal teams to ensure properties are maintained to the highest standards.

• Directly support tenants with managing their tenancy, including assisting with housing benefit claims and signposting to appropriate support services.
• Conduct assessments of service users to determine eligibility for services and address any risks or needs.
• Work with the Housing Management team to issue correct tenancies, conduct sign-ups, and ensure tenants understand their tenancy obligations.
• Assist in ordering furniture and goods for properties as needed.
• Collaborate with the Asset Management team to maintain property standards, ensure repairs are reported, and properties are safe and suitable for letting.
• Maximise rent collection and follow the arrears management policies and procedures.
• Maintain records and produce reports as required to ensure compliance with service delivery standards.

THE CANDIDATE
To succeed in this role, you will have previous experience in a similar housing management role, ideally within the supported housing sector.

• Experience in supporting tenants with tenancy management and housing benefit claims.
• Knowledge of housing policies, tenancy law, and arrears management.
• Ability to assess risks, needs, and eligibility of service users effectively.
• Experience working with external partners and managing relationships with landlords, communities, and support services.
• Ability to work flexibly across multiple areas as required by the role.

THE CONTRACT

• 35 hours per week (9-5, Monday to Friday)
• 3-month contract with the potential for extension
• Pay rate: 16.45 per hour LTD or 14.02 per hour PAYE (inclusive of holiday)

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!