Job Description

Property Officer (Leasehold Services)
Location: Central or Remote Working
Contract: Temp
Salary: 20.74 Umbrella per hour. 17.71 PAYE.

We are working on behalf of a forward-thinking client to recruit a dedicated Property Officer to join their Resident Services team. This is an exciting opportunity to manage a portfolio of leasehold properties, deliver exceptional services to leaseholders, and play a key role in the financial management of the Housing Revenue Account.

Role Overview

In this pivotal role, you will:

• Manage leasehold services for a designated property patch, including Section 20 consultations, service charge calculations, and income recovery.
• Provide high-quality advice on leasehold matters, ensuring that lease agreements are upheld, and breaches addressed.
• Liaise with internal teams and external stakeholders, including legal advisors and asset managers, to deliver exceptional service to leaseholders.
• Lead on statutory consultations, preparing and issuing notices and conducting resident meetings.

Key Responsibilities

• Income Management: Oversee service charge billing and recovery, implement payment plans, and promote Direct Debit options.
• Statutory Consultations: Manage consultations for major works, ensuring compliance with all legal requirements.
• Legal Actions: Support legal processes, prepare tribunal cases, and represent the Council as required.
• Customer Relations: Maintain effective communication, resolving queries, and conducting leaseholder surgeries.

What We're Looking For

• Knowledge: Expertise in leasehold legislation, including the Landlord and Tenant Act and Commonhold & Leasehold Reform Act.
• Skills: Strong financial acumen for service charge calculations and excellent communication skills.
• Experience: Proven track record in managing leasehold services, including statutory consultations and debt recovery.

Why Join Us?

• Be part of a forward-thinking team committed to delivering outstanding services.
• Benefit from professional development opportunities and a supportive work environment.
• Play a vital role in maintaining the financial health of the Housing Revenue Account.

How to Apply

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed)