Job Description

Business Centres Operations Manager required Warwickshire
initially 6 months - but poss of extension. hour rate : 23.55 PAYE to 31.50

Candidates need to have had Commercial Licensing negotiations experience

Interim required for 6 month's potentially working four days however for the right candidate the client will consider five days.
This role wouldn't be managing staff on site but dealing with the management of tenants (micro businesses that rents space on one of their 6-7 sites).
A background in Commercial lettings would be ideal for this role but the client is open to suggestions.

Role Purpose : To oversee and manage the operations of the Business Centres portfolio, managing within the centres and ensuring the delivery of a high quality and effective service which supports the growth and development of businesses within our Centres and maintains an income flow to the Council.

Role Responsibilities
Developing, managing and leading the staff within the Business Centres
Ensuring the staff have the right tools, resources and training to provide the services required
Ensure appropriate provision of staff across the centres as required through effective management of resources
Ensuring a consistent, high quality customer service experience within the Business Centres
Enable businesses within the Centres to access the help and support they need to grow and sustain their business
Supporting and encouraging networking between businesses within the Centres, and development and implementation of events, workshops, etc. for the benefit of tenants and local businesses
Raising awareness and understanding of the Business Centres within the local areas, and networking and developing partnerships with local organisations and stakeholders
Undertake effective marketing and promotion of the centres, including development and maintenance of website, newsletters & other communication activity, social media etc.
Leading discussions and negotiations with existing and potential future tenants regarding licenses/leases, and developing business cases and recommendations for consideration by Business Centres Strategic Manager
Ensuring the effective and consistent implementation of Business Centre policies, processes, and systems
Managing the administration of finances, leases, licenses and contracts and other operational agreements in place for the Business Centres
Effective records management, undertaking or supporting audits and reviews, securely keeping confidential information regarding companies
Provision of regular performance reports on Business Centres, including developing and maintaining a Balanced Scorecard and monthly updates
Support the effective delivery of the Business Centres strategy
Providing specialist operational advice and support with regard to options and opportunities to expand the Business Centres Portfolio
Promote the adoption and implementation of digital and IT solutions that drive efficiency and increased productivity within the Business Centres
Ensure that commercial procurement opportunities to maximise economies of scale across the portfolio are identified and implement
Identify, develop and implement new income generating ideas that meet the needs of tenant businesses
Deputising for the Business Centres Strategic Manager as and when required.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.