Job Description

ASB Officer
Mon-Fri, 37 hours/week
6 months
29-32hr Via umbrella

An excellent opportunity has arisen for an experienced ASB Officer to join a dynamic housing organisation. This role focuses on delivering a proactive anti-social behaviour (ASB) service, providing investigative, enforcement, and preventative solutions to ensure the safety and well-being of residents.

Key Responsibilities:
Policy Implementation: Ensuring teams effectively implement ASB policies and operate within the framework of relevant legislation.
Safeguarding: Addressing safeguarding issues by removing residents from immediate risk and developing long-term action plans to provide lasting solutions for affected residents.
Crime Prevention: Supporting teams in creating and executing design-out-crime action plans to tackle nuisance, environmental crime, and ASB on estates.
Performance Reporting: Preparing and delivering monthly performance reports to the Executive Team and Senior Management as required.
Data Analysis: Reviewing and analysing complaint data to identify patterns, trends, and areas for service improvement. Highlighting training needs to improve satisfaction with ASB handling.

About You:
Proven experience as an ASB Officer or in a similar role, with a strong understanding of ASB policies, safeguarding, and tenancy enforcement.
Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams, external agencies, and residents.
A proactive and solution-focused mindset, capable of identifying and implementing service improvements.
Strong analytically skills, with experience in data review and reporting to drive informed decisions.
Confident in managing multiple priorities and representing the organisation at formal meetings.

Benefits Upon Permanent Offer:
Competitive leave entitlement
Well-being and support initiatives
Flexible working options
Access to professional development opportunities

If you are interested - please do not hesitate to get in touch via /(phone number removed)

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.