Job Description

Hours: various – Monday to Friday 8.30am-8.30pm/Saturday and Sunday 8.30am-4.30pm

Closing date: 4th December 2024

We’re looking for a Receptionist to join us at Darwin Court, our Community Centre in Southwark (SE17), and at our community day care centre, known as The Sundial Centre for the elderly, in Tower Hamlets. These two vibrant sites serve as vital hubs for health, wellbeing, and community connection.

At Darwin Court, we offer a swimming pool, gym, café, and food hub, supporting both the public and residents. Meanwhile, our day care centre provides a safe, welcoming space for older adults to connect, relax, and participate in enriching activities.

As one of our Receptionists, you’ll play a crucial role in ensuring the smooth running of both centres, delivering exceptional service to a diverse community. You’ll be the welcoming face of our organisation, helping create a space where everyone feels valued and supported.

Our Values:

* Be kind – Treat everyone with courtesy and respect.

* Do the right thing – Support our community with integrity and care.

* Love new ideas – Embrace innovation to enhance our services.

* Celebrate diversity – Welcome and support everyone.

* Keep our promises – Deliver what we commit to.

* Pull together – Collaborate and contribute to our shared goals.

What we’re looking for:

* A courteous and customer-focused individual with excellent interpersonal skills.

* Flexibility to work across two sites, including Darwin Court and The Sundial Centre, covering various shift patterns, including evenings and weekends.

* Strong administrative skills with the ability to prioritise tasks and work independently.

* Familiarity with fast-paced environments and a proactive approach to problem-solving.

* Confidence using Microsoft Office packages.

* An enthusiasm for promoting activities and supporting the delivery of community events.

Key responsibilities include:

* Delivering a professional and calm reception service in a busy environment.

* Managing customer queries, complaints, or requests and ensuring timely follow-up.

* Promoting and upselling the centre’s products and services.

* Handling and accurately recording cash transactions.

If you’re passionate about making a difference and enjoy working in a role where no two days are the same, this could be the perfect opportunity for you.

Join us and become part of a team that supports our community to thrive.

Here just a few of the benefits for working at Peabody:

* Up to 20 days annual leave (dependant on hours worked)

* Access to a discount portal

* Family friendly policies

This role is offered as a zero hours contract and will require a basic DBS check.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer