Job Description

Hales Group is seeking a Business Support Officer to join our client’s team on a temporary basis for up to 5 months.

The role will be to support the Project Team to plan, inform and deliver transformation projects as a result of service evolution, development and to deliver the requirements of contracts.

Your Key Responsibilities as Business Support Officer will be;

To identify and access data sources, collate information and provide reports to support project bids.

To optimise system potential for all IT systems used by the team to deliver digital enhancement.

To prepare project plans, monitor delivery, identify exception issues, liaise with partners and run project board meetings to help ensure the smooth running of projects.

To support the senior team by providing management, financial and performance information as required.

To access and process data sources to provide clear concise reports, and production of process diagrams to define and streamline delivery.

To produce and update project plans to facilitate project delivery.

To set up, run and record project meetings to facilitate communication and project delivery.

To carry out customer satisfaction reviews of projects

To be the primary point of contact for internal and external staff

To deliver prompt and accurate financial support in raising orders and authorising payment of invoices.

Monitor and prepare updates for the website and other communications channels.  

To be considered for the role of Business Support Officer you will have;

Experience of identifying and implementing efficiencies to procedures and processes.

Experience of producing reports and analysing the data from them to effect change

Knowledge of office systems, and ideally financial accounting systems

Ability to analyse and solve problems.

Clear precise written and oral communication skills

Excellent level of IT skills.

Excellent organisational skills and ability to organise data and information.

The ability to assess problems, identify solutions and to sensitively communicate options to colleague and contractors.   

HOURS: Monday to Friday, 30 to 37 hours

LOCATION: Lowestoft

SALARY: £15.84 per hour

TERM: Temporary for up to 5 months

Why work through Hales Group?

All of our Consultants are committed and qualified in what they do and have been operating for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme.

Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch