Job Description

Customer Service

Monday - Friday 35 hours

6 month contract

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work for a leading financial institute?

I am recruiting on behalf of a leading financial services client who are looking to grow their team!

What will you be doing?

* Supporting customers through fraud cases

* Liaising with 3rd parties to gain more information

* Reviewing documentation and updating the case accordingly

* Providing a professional and empathetic approach

* Completing administration on the system

What do you need to apply?

* Proven experience dealing with complex queries

* Excellent communication skills both written and verbal

* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age