Job Description

Receptionist/Administrator Required

Location: Surrey (Elmbridge District)
Company: Prestigious Private Clinic

Excellent rate of pay

A fantastic opportunity has arisen for a Receptionist/Administrator to join a highly respected private clinic in Surrey. We are looking for a dynamic and approachable individual to be the first point of contact for our patients and visitors.

Key Responsibilities:

• Reception Duties: Greet patients and visitors warmly, ensuring a welcoming atmosphere.
• Phone Management: Answer and direct incoming calls professionally, taking messages as necessary.
• Appointment Scheduling: Book, cancel, and confirm appointments with a focus on attention to detail and excellent customer service.
• Payments & Administration: Handle payments (card and cash), update patient records, and ensure administrative tasks are completed efficiently.
• Office Management: Maintain the reception area and manage office supplies to ensure smooth daily operations.
• Customer Service: Assist patients and visitors, offering information and support where required.
• Compliance: Ensure adherence to clinic policies and procedures.
• Additional Tasks: Support other administrative and clerical duties as needed.

The Ideal Candidate:

• Experience: Previous experience in a receptionist or administrative role, preferably in a healthcare or service-based environment.
• Skills: Excellent communication skills, both in person and over the phone, with a calm and patient demeanour.
• Organised: Ability to manage multiple tasks simultaneously, including appointment bookings and payment handling.
• Professional: Reliable, well-presented, and customer-focused, with a strong work ethic.
• Adaptable: Able to work both independently and as part of a team in a busy clinic environment.

This is an exciting opportunity to be part of a renowned clinic offering a friendly and professional working environment. If you are passionate about customer service and enjoy making a positive impact on others, we would love to hear from you!