Job Description

Mobile Responder

Cardiff, South Wales

Part Time, 28 hours per week

13.47 - 17.05 per hour

Sellick Partnership Ltd are currently recruiting for a Mobile Responder to join one of our Cardiff based clients on a temporary ongoing contract

Daily duties of the Mobile Responder consists of:

• To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers.
• Listen patiently, to empathise with the customer's situation and convey a genuine desire to help and support
• Carry out routine visits to the Sheltered Housing schemes in the absence of the Scheme Manager
• To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, next of kin, care agencies are/or emergency services
• To provide the users with an efficient, reliable and friendly response to their emergency alarm calls

Essential experience of the Mobile Responder:

• Possess or be willing to undertake an enhanced DBS check
• Full UK Drivers License and access to own vehicle
• Be willing to work unsociable hours (Preferred)

If you believe that you are well suited towards the role of the Mobile Responder then please apply now, for more information please contact Josh Meek at the Sellick Partnership Derby office

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.