Job Description

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

You will work closely with the Resettlement Team and also the Haringey Rough Sleeping Taskforce, working collaboratively to bridge the gap between both teams.

As an Outreach Officer within two multi-disciplinary teams, you will have excellent communication skills and the ability to build trust with people of all ages. You will have extensive knowledge in your specialist area and be able to provide advice, guidance and support people to identify solutions and techniques to help address their needs, make connections and meet their own outcomes. 

The post holder will be working as part of a multidisciplinary team of housing, health and social care partners to tackle the harms and inequalities faced by refugees, migrant and people seeking asylum who have and are sleeping rough. They will also have a role in contributing data, insights and coordination support into the Rough Sleeping Taskforce and Resettlement Team

As an Outreach Officer, you will carry a small caseload of a maximum of 15 clients who have historic or current experience of rough sleeping and experience multiple disadvantage or exclusion from services and the community.

The Outreach Officer will have a specific focus on supporting Haringey residents that are newly granted refugees who were previously in National Asylum Support Service (NASS) accommodation. The Outreach Officer will be supporting with move on options and sustainment of accommodation for the resident as well as supporting with general integration surrounding healthcare, welfare, immigration and employment.

The role will involve a combination of early outreach and day centre work, attending the Resettlement Welcome Hub and the Mulberry Junction daycentre drop in at least once a week. They will also have a role in supporting Haringey’s broader population of refugees / people seeking asylum who have resettled in the borough, with a focus on supporting with accommodation move on.

The post holder will work closely with partners, including local residents, VCS groups and faith communities, to identify opportunities to support residents needing move on support to integrate. They will also work with partners to optimise community-based resources, recognising that these are already stretched from the perspective of some communities in the borough.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact

About you

The person in this role will recognise and embrace the strength of Haringey’s diversity. This will be reflected in your work and commitment to participation. You will enjoy working with people and encouraging them to discover and use their strengths. You enjoy problem solving and will bring creative ‘can do’ thinking to the role. You also understand the principles of strengths-based working and person-centred approaches and can bring fresh ideas about how to embed these models into everyday working life. You will enjoy working in an agile way, across different locations and with competing priorities. You will likely have experience in front line services and be looking to develop your career. We are keen to recruit those who can speak additional languages such as Tigrinya and/or Arabic, although this is not essential