Job Description

The Opportunity:

We are seeking an experienced User Researcher for a 6-month contract opportunity offered on an outside-IR35 engagement.

This role is perfect for someone with hands-on experience in user research within the public sector, particularly working with Government Digital Services (GDS) and during the Beta phase of digital service delivery.

You will play a critical role in ensuring the services we deliver meet real user needs by gathering, analysing and synthesizing user feedback, while adhering to GDS standards.

Consulting as a User Researcher, you will collaborate with cross-functional teams to plan and conduct research activities, provide actionable insights, and help shape the user experience throughout the Beta phase.

Skills and Experience:

• Proven experience as a User Researcher, ideally within government or public sector digital services
• Strong experience in conducting user research throughout the Beta phase of digital projects
• Knowledge of Government Digital Service (GDS) guidelines and the ability to apply them in a research context
• Expertise in a range of qualitative and quantitative research methods, including interviews, usability testing, surveys and data analysis

Please call Jodie Hall here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology?