Job Description

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, covering early (8AM - 4PM) and late (12:30PM - 8:30PM) shifts. Temporary cover is required for approximately 2 - 3 months.

In this position, you will be required to:
- Hold a caseload of 5 key clients and carry out regular key working sessions resulting in agreed Support Plans that are person-centred, trauma informed and enable progression
- Complete comprehensive needs and risk assessment and risk management plans
- Work in a gender informed manner and recognise how clients' specific needs are influenced by their gender and their cultural background.
- Work closely with your clients to move them on within 28 days to suitable longer term accommodation and support clients to access and sustain their accommodation
- Respond effectively to risks around VAWG and work within a multi-agency framework to reduce risk, for example, referring to and attending MARAC.
- Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately
- Support clients to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity)
- Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills and set up bank accounts
- Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.
- Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews
- Carry out room and building checks and to report and follow up all hazards/repairs/maintenance issues in a timely fashion

Please note: this role involves lone working

To apply for this role, you must have:
- Experience of working with victims of VAWG, domestic violence and other gender-based violence
- Experience helping people to identify personal goals and supporting them through a process of change
- Experience managing challenging situations in relation to people, including responding calmly to crisis and dealing promptly, effectively and safely to complex situations
- Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes
- A non-judgemental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach.
- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience
- Understanding of professional boundaries and their importance when delivering trauma- informed support
- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards

Please note this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010