Job Description

Are you a Credit Controller looking for a 6 month FTC role in a fantastic thriving business with room to grow your skillset and develop in a great team?

I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 6-month FTC.

Accountabilities

Handle all credit control procedures in line with company

Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate

Maintain accurate and up to date client notes following conversations with clients, using Workday to record status

Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios

Monitor queries and disputes, ensuring the appropriate escalation

Ensure consistent application of the firm's debt provisioning policy

Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared

Ensure that there are minimal unallocated cash receipts

Review and analyse aged debt against defined metrics

Prepare summary reports as and when required

Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate

Where necessary, engage and manage the process of debts that need to go legal

Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager

Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation

Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)

Provide client base with monthly statements of account as appropriate

Produce copy bills or summary backup if required for clients

Process Credit Notes assigned in an accurate and timely manner

Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences

The Experience You Will Bring

Professional services experience (ideally), Workday experience would be preferred.

Excel skills to a competent level.

Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required

Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues

Commitment to delivering exceptional client service to internal and external stakeholders

INDCC

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