Job Description

Exciting Customer Service Advisor Role - Hybrid - £13/hr - Full-Time - Remote Training!

Location: Edinburgh (Hybrid - 3 days from home)

Schedule: Monday to Friday, 9:00 AM to 5:30 PM

Compensation: £13 per hour + Weekly Pay

Are you passionate about delivering outstanding customer service and looking for a fulfilling career with great growth opportunities? Join our dynamic team as a Customer Service Advisor in Edinburgh and make a real impact while enjoying the flexibility of a hybrid role! This is a fantastic opportunity to develop your skills and potentially secure a permanent position after an initial 6-month contract.

Key Responsibilities:

* Provide top-notch customer service while handling a variety of administrative tasks related to pension schemes, including leavers, data changes, and setting up benefits into payment.

* Respond to general policyholder inquiries and manage annual scheme updates, ensuring all queries are resolved quickly and effectively.

* Accurately perform pensions calculations and enter data with precision, working closely with your team to support each other.

* Ensure all tasks are completed within specified timescales while maintaining high-quality standards.

* Collaborate with your team to continually improve processes and enhance the service delivered to clients.

What we're looking for:

* Passion for customer service with a drive to exceed expectations.

* Strong attention to detail and a commitment to delivering accurate work.

* Ability to work efficiently within tight deadlines and handle a variety of tasks simultaneously.

* Team player with excellent communication skills, ready to contribute to process improvements and client satisfaction.

What's in it for you?

* Competitive pay of £13 per hour plus weekly pay.

* Hybrid working model - 3 days from home for a great work-life balance.

* Full-time hours, Monday to Friday, giving you a consistent schedule.

* Remote training to ensure you're fully prepared and confident in your role.

* Career development opportunities, with the potential for a permanent role after 6 months.

Ready to take your career to the next level? Apply today and be part of a growing, customer-focused team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age