Job Description

To Investigate cases of anti-social behaviour and work to resolve them such as:

• Verbal abuse, harassment, intimidation, or threatening behaviour
• Hate crimes/Hate incidents.
• Vandalism and damage to property
• Alcohol related instance
• Domestic abuse
• Noise nuisance (some noise nuisance may not meet the statutory threshold but may still be a breach of tenancy and/or be an annoyance (a lower threshold).
• Neighbour Disputes
• Drug activity.
• Nuisance that could cause nuisance or annoyance.

Giving intensive support to council tenants and leaseholders, as necessary. Agree and implement courses of action in conjunction with all relevant agencies/parties.

To deal with all correspondence and, in conjunction with the Councils Legal Team, recommend appropriate legal action, including preparing and serving warnings, Notices, Acceptable Behavioural Contracts and Injunctions. Visiting Reporters and Subjects in their home and completing risk assessments and action plans. Preparing for and attending court both in the capacity of witness and supporting witnesses. Preferred experience of working on QL Housing management System,

To be a key member of the Tenancy Services Section, responsible for the management of all anti-social behaviour in accordance with the Councils policies and procedures.

To support the Councils, move to a more place-based approach, working to instil community cohesion and community pride, working with and alongside residents to tackle issues and bring about positive.
change

It is important that the candidate must have at least 2 years' experience in an Anti-Social Behaviour background within social housing.

Must have knowledge of housing issues and legislation regarding anti-social behaviour.

Must have experience of working with people who may be vulnerable or have complex or multiple needs.

Must have experience of managing conflict and dealing with disputes.

The successful candidate should be prepared to carry out alot of fieldwork and visiting customers in their homes and carrying out joint visits with partner agencies.

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.