Job Description

Job Advert

Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.

Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:

Mental Capacity and best interest decision making

Access to health services and the impact of health inequalities

Safeguarding

Care Assessments, Financial assessments, and care chargesThe Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office. 

We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.

We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.

Do you have the key skills for a Learning Disability Caseworker?

Level 3 qualification in giving advice or an equivalent relevant qualification/experience 

Strong communicator with analytical skills. 

Experience of working in an outcomes and impact focused advice service.

Experience of working with a CRM system and keeping clear advice records is essential. 

I.T skills and the use of Microsoft Office tools.

Well-developed listening and diagnostic skills.

Knowledge of social care issues and health issues and how they impact on people with a learning disability.

Knowledge of social care and healthcare law.

The ability to communicate clearly in another language is desirable, but not essential.Please view the job description for full details of the skills and experience required.

If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards. 

Vacancy ID: 32909 

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

Service related sick pay when 6 month probation is completed

Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

Free access to round the clock employee assistance program for advice and support*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  

Our work includes;

providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

providing advice through our help lines and web sites