Job Description

Housing Support Officer
Coalville
Supported Living
3-Month Contract
18 Hours (Flexible)
17.18 LTD / 14.65 PAYE (inc holiday)

Join a dynamic team in Coalville to provide essential support services for tenants in supported independent living properties and sheltered housing.

THE ROLE
As a Housing Support Officer, you will provide tailored support and guidance to tenants, helping them maintain independence while promoting their well-being. Key responsibilities include:

• Assessing tenant needs, creating support plans, and regularly reviewing progress.
• Facilitating social, health, and well-being activities within sheltered housing schemes.
• Offering advice and advocacy for accessing local statutory, voluntary, and private services.
• Liaising with internal teams and external agencies to coordinate comprehensive support.
• Participating in case conferences and maintaining effective communication with tenants' families and GPs.
• Keeping up to date with specialist knowledge, such as dementia awareness.
• Maintaining high standards of health, safety, and customer satisfaction.

THE CANDIDATE
The ideal candidate will have prior experience in a similar role within supported housing or independent living services. Additional requirements include:

• Knowledge of housing and social care services, including statutory entitlements.
• Strong organisational skills to coordinate multiple daily visits and activities.
• Proven ability to liaise effectively with agencies, families, and healthcare professionals.
• Awareness of health and safety practices in a supported living context.
• Excellent communication and interpersonal skills, with a customer-focused approach.

THE CONTRACT

• Hours: 18 hours per week, flexible, with specifics discussed during the interview.
• Duration: 3-month contract.
• Pay: 17.18 per hour LTD / 14.65 per hour PAYE (inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!