Job Description

I am currently recruiting for a Customer Service Administrator to join my clients Recruitment team, based in Eurocentral on a contract for initially 4 months. You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained. While you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.

For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally.

You will work Monday - Friday between the hours of 9am-7pm on alternating shifts, dependant on success on recruitment call activity and busy periods. You will work on rotational weekends, potentially every 3rd weekend working hours between 10-6, with a day off during the week. The salary will be £25,000 per annum.

On a typical day you will be responsible for the on-boarding of new courier drivers who have expressed interest in joining the business. This will entail reviewing applications from new drivers and contacting them to guide them through the following steps:

Ensure they hold a valid UK driving licence and collect their car/van registration number to input into the system

Schedule their on-site training day at their nearest depot once they have completed necessary online training modules

Offer additional details about their local depot, including the field manager's contact details and address for training days

Communicate anything they must do prior to attending their local depot for training

Be comfortable using the systems to record notes and actions taken during telephone interviewsYou will be expected to complete on average 30 interviews per day, therefore you must be comfortable completing a high volume of work, whilst holding basic computer literacy skills and having accurate attention to detail whilst inputting data into the systems.

If you are available immediately and able to start early January 2025, then I would urge you to apply now, or email me for further details on (url removed)

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