Job Description

Are you a Customer Liaison Officer looking for something different? An exciting temporary opportunity has arisen for a Customer Liaison Officer in the South of Birmingham to join a utility and property maintenance company.

Benefits for Customer Liaison Officer:

£18-£21 p/hour

Mon-Fri 08:00-16:30

50% Office based in Northfield - 50% travelling the south of Birmingham

Temporary contract with the potential of becoming a permanent role

Key duties of the Customer Liaison Officer:

Booking in surveys with customers

Travelling out to customers and assisting surveyors

Using systems for data input

Liaising with customers and surveyors to ensure effective communication throughout

Ensuring any customer queries are dealt with and you are gathering feedback on service

General RLO duties as required

The successful Customer Liaison Officer will:

Full Driving Licence and access to own vehicle

Previous experience of working in a customer facing environment

Excellent Communication and Interpersonal skills

Proficiency in Microsoft Office and Excel

Desirable:

Previous undertaking of a similar role

If you are interested in applying for the role of Customer Liaison Officer, please press apply, or get in touch for a confidential chat with Natalia on (phone number removed) or send your updated CV over to (url removed)