Job Description

Title: 2nd/3rd Line Support Engineer - Manchester

Introductory Paragraph: Our client is seeking a skilled 2nd/3rd line engineer with strong Azure skills to provide technical support and manage complex IT issues. The successful candidate will be responsible for ensuring the smooth operation of our IT infrastructure on a contract basis, based in Manchester.

Key Responsibilities:

- Provide 2nd and 3rd line IT support for servers, networks, and cloud services, ensuring high availability and reliability.
- Troubleshoot and resolve complex technical issues, collaborating with IT teams to implement solutions.
- Implement and manage Azure services, and support SharePoint and Intune environments.
- Develop and maintain technical documentation, including system configurations and troubleshooting guides.
- Implement and maintain cyber security measures, managing security incidents and ensuring compliance with industry standards.

Required Skills and Knowledge:

- Proven experience in 3rd line IT support, with a strong background in Microsoft Azure, including AVD, virtual machines, storage, and networking.
- Proficiency in managing and troubleshooting Windows Server environments, Active Directory, Group Policy, and DNS/DHCP.
- Knowledge of networking concepts (TCP/IP, VLANs, VPNs) and experience with SharePoint and Intune.
- Familiarity with ITIL processes, excellent problem-solving and analytical skills, and strong communication and interpersonal skills.
- Ability to work independently and in a team, with experience in virtualization technologies (VMware or Hyper-V), and preferred Microsoft Certified: Azure Administrator and PowerShell scripting knowledge.

Rate offered 200 per day
Inside IR35
3-4 days on site a week
ASAP Start
2-3 months initial term

If you're passionate about providing great customer experiences while troubleshooting technically difficult situations then this may just be your next role! Apply now!

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Computer Futures please visit (url removed)

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales