Job Description

Exit Transition Manager

Pay Rate: 550 per day OUTSIDE IR35

Contract Length: Fixed term until 4th April 2025

Location: Hybrid - 1 day per week in Leeds

Role Purpose

As an Exit Transition Manager, you will lead the Contractual Exit Workstream for a high-profile project to insource IT Infrastructure and Security services from a third-party provider. Your primary responsibility is ensuring a seamless exit, compliance with contractual obligations, and effective knowledge transfer while minimising disruption to ongoing operations.

Key Responsibilities

Exit Coordination:

Lead the planning, coordination, and execution of contractual exit activities.

Work collaboratively with the 3rd-Party Exit Manager, Contractual Exit Workstream Lead, and the Insourcing Project team.

Compliance and Risk Management:

Ensure all exit activities adhere to legal, contractual, and operational requirements.

Proactively manage risks and resolve challenges in coordination with legal, procurement, and technical teams.

Knowledge Transfer:

Facilitate comprehensive knowledge transfer from the third-party provider to ensure service continuity.

Stakeholder Collaboration:

Engage and manage relationships with internal and external stakeholders to ensure smooth operations during the transition.

Operational Excellence:

Drive processes that minimise disruption to ongoing IT infrastructure and security services.

Essential Skills & Experience

IT Service Transition Expertise: Proven experience managing IT service transitions or exits from third-party providers.

Contractual Knowledge: Strong understanding of contractual obligations and service-level agreements (SLAs).

Stakeholder Management: Exceptional communication and collaboration skills with diverse stakeholders.

Problem-Solving: Demonstrated expertise in risk management and issue resolution.

Technical Insight: Familiarity with IT infrastructure and security services.

Qualifications: ITIL (v4) Foundation level or above.

Bonus Experience: Knowledge of UK public sector or healthcare environments