Job Description

Localisation Vendor Management Associate- 6 Months- London/Hybrid-£32-£37 ph PAYE

A global technology company are looking for an experienced Localisation Vendor Management Associate to join their team on an initial 6 month assignment.

Responsibilities:

Prepare and coordinate regular communications and reporting to vendors

Act as vendor management's POC for operations-related vendor issues

Liaise with Project Coordinators to triage and solve specific vendor issues

Track vendor linguistic capacity on a weekly basis

Coordinate retainers and weekend / holiday requests approvals with vendors

Summarize vendor issue trending for cross-functional consumption

Support the management and improvement of 'vendor experience'

Support the establishing and monitoring of vendor/vendor program ramp-up plans

Work with LMs and LPMs to setup and manage vendor Workplace groups

Serve as VM POC in each group

Schedule and monitor vendor trainings as determined by onboardings, regular training plans and/or ad hoc needs.

Maintain database of vendors and vendor resources.

Support the creation/maintenance of end-to-end process documentation

Own communication with diverse network of localization vendor companies

Ensure all external resources are appropriately provisioned on internal systems in compliance with company policy.

Monitor vendor performance, identify risks and escalate appropriately

Create and execute on vendor test, probation and localization schedules.

Review, prioritize, and track progress of issues that affect localization vendor operations and efficiencies

Analyze vendor production issues and provide optimal solutions

Support cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to ensure localization requirements are implemented and localization process is well understood

Ensure timely completion and maintain a current record of trainings completed by vendor resources

Document needs for improving and optimizing internal and external process and workflowsSkills/Experience:

3-5 years of experience with localization, vendor and/or project management

BA/BS in technical discipline or equivalent experience

Ability to communicate clearly and efficiently

Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment

Knowledge of standard web technologies such as PHP, XHTML, CSS, JavaScript and accessibility

Knowledge of additional languages other than English

Data analytics and visualization

BA/BS in technical discipline or equivalent experienceHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK