Job Description

Concept Resourcing are currently recruiting a IT Support Technician based in/ commutable to Newark, Nottinghamshire.

The purpose of the role is to support the IT projects team and activity within the field, managing SD-WAN migrations, daily site collations, switch outputs, log all activities via the clients internal systems, building new sites and managing hardware stock end to end.

Contract Duration: 3-6 months with possible extension

Start date: December 2024

Rate information:

£Negotiable dependent on experience per day (Outside IR35)

Monday to Friday throughout duration of contract

4.00am - 12.00pm* subject to variation

Hybrid based opportunity

Possibility of extension

The Role:

Be the point of technical escalation and expertise.

Support Fortimanager and Fortigate configuration

Maintain high standards of customer service at all times to encourage an excellent customer experience.

Manage hardware equipment end to end

The Candidate:

Strong level 1/2 NOC experience

Good knowledge of IT platforms, networking, fire walls, switch boards and general IT equipment and applications.

Industry recognised qualifications in relevant area is desirable

Extensive Fortimanager and Fortigate configuration experience

Up to 12 months Network support experience o

Experience of working to SLAs and KPIs and to be able to accurately describe their purpose is desirable.

Adaptable & flexible

Good time management and prioritisation skills

Good problem resolution skills

This contract has been deemed an Outside IR35 role.

If you are interested in this vacancy, please click apply