Job Description

Training & Development Specialist - ETCS

We have a fantastic opportunity for a Remote Training & Development Specialist join our Training function.

Reporting to the Senior Training & Development Specialist and working on supporting the ETCS Freight Onboard project.

You will be involved in the development of training materials for the ETCS Freight Onboard project which focus on the training of the freight operator maintenance and operations trainers in how to use the Onboard System and maybe required to deliver courses.

You will need to apply your existing experience to delivering the ETCS training material to ensure key business deliverables are achieved.

You will support the drive for training offering forward using technology and modern training techniques. Behaviours are a major factor in this role with a strong focus on Stakeholder engagement.

This role reports to the Senior Training & Development Specialist and works with the ETCS Freight Onboard project.

Typical Activities or Outputs

Technical Training

Shared To develop and deliver learning / training solutions for both operator and maintainer using a combined approach to external staff

Responsible for the creation of new course material, the update of existing material and developing requirement and story boards for e-learning.

Ensure solutions are delivered in accordance with Company safety and quality procedures and meet all applicable legislation, safety/customer standards and project requirements.

Technical Assessments

Shared Work with the relevant professional groups / departments across SMO to carry out technical assessments where required

Project and New Business Development Support

Shared Support the Freight Onboard project in delivering the agreed training requirements

Customer Relationships

Full collaboration with internal company and external customers to identify and deliver the training requirements for their area of responsibility.

Develop a relationship with the customer that provides a stable foundation for future business opportunities. Collate and respond to customer feedback to ensure trust and confidence in the market.

Health, Safety & Environment Full

Implement safe systems and controls within your area of responsibility

Understand, implement and comply with the SMO, Rolling Stock, Rail infrastructure policies and procedures.

Communicate health and safety responsibilities to your team (or virtual team) and ensure employees raise issues and participate in implementation of agreed changes.

Fully participate and engage in SMO behavioural safety agenda to ensure you and your team work safely.

Engage with HSQE team to agree targets and priorities to communicate and cascade to team.

Take reasonable care to avoid acts or omissions that may have an environmental impact.

Accept personal responsibility to take care of ourselves and any others affected by one’s own acts or omissions.

Behaviours

Be a Role Model for behaviour and values consistent with Company Values, Behaviours and Business Conduct Guidelines. Behaviours are a strong factor in this role with a focus on Stakeholder engagement.

Supplier relationships

Support the exploration and identification of opportunities to develop training partnerships within the wider railway industry.

Continuous Improvement/ Quality

Actively participate in our Company improvement programme and drive implementation of improvements from the team.

Continuously develop cross functional and departmental processes.

Compliance

Monitor compliance to meet internal control procedures and take appropriate corrective action.

Ensure awareness and understanding of company compliance policies and ‘Tell Us’ ethos. Implement in areas of responsibility.

Other

This role profile may vary from time to time in accordance with changes to business needs. Your annual objective setting with your line manager will outline any additional responsibilities to meet business requirements or individual development needs for the forthcoming financial year.

Stakeholders & Interfaces:

Project Manager – Training

Senior Training & Development Specialist

Business Partner

Project Technical Authorities

External Training Suppliers/ Partners

Qualifications, Experience & Technical Know-How

Essential:

Be educated to HNC level in a STEM subject.

Knowledge of ETCS principles

Knowledge of locomotive operations and maintenance

Experience in developing training material and supporting development of training strategies.

The ability to write and review course material.

Ability to be trained in related field of expertise.

Excellent interpersonal skills to liaise with customers at all levels.

Excellent communication skills and influencing skills.

Good presentation skills

Excellent organizational and time management skill

Able to work on own initiative as part of a virtual team.

Experience with video processing and transmission systems

Experience in an industry with high levels of regulation and compliance

Awareness of safety critical working.

Preferred:

Be able to teach aspects of onboard ETCS signalling systems

Experience with application of distributed systems or control system networks.

Cybersecurity

CIPD Training and Development qualification or equivalent experience