Job Description

Neighbourhood Officer

23.25 PAYE

Wembley

Temporary ongoing

Hybrid - two days per week in the office

35 hours per week

Sellick Partnership are currently supporting the recruitment of a Neighbourhood Officer on a temporary basis.

Responsibilities of the Neighbourhood Officer include:

• Provide effective customer facing neighbourhood management services to tenants and leaseholders on mixed / leasehold tenure schemes in line with policies and procedures.
• Attend project site meetings to ensure there is effective record keeping of all potential management issues on new developments recording all current information within scheme management plans and scheme overviews.
• Working with the service charge team validate service charge budgets.
• Investigate and respond to stage 1 complaints and Members Enquiries.
• Identify appropriate solutions to tackle ASB which includes instigating legal action as required, gather evidence and present at court.
• Ensure effective tenancy management through timely mutual exchange requests, successions and assignments.
• Carry out pre-void property inspections and tenancy audits as requested
• Ensure that Fire risk assessment visits are carried out on a weekly basis.

The Successful Neighbourhood Officer will have:

• Knowledge and experience of managing and resolving ASB and tenancy management casework
• Basic DBS
• Driving license and access to a car (desirable)

If you are interested in the role, please apply direct. If you would like some more information, please contact Chrissie from the Derby Office.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.