Job Description

Repair Technician Currys : 4 on 4 off Days

Client: Currys

Pay rate: from 13.58/hr

We are currently recruiting for Repair Technicians (TVs or Laptop technicians) for Curry's Warehouse based in Long Hollow Way, Coddington, Newark NG24 2NH

You will be working at one of the leading repair centres in Europe while repairing high end customer products for the largest high street retailer in the country and one of the biggest brands in the world, you will be a confident colleague
You will be providing a high quality service to our Currys customers standards.
As a Repair Technician you will be covering a range of products and you will be expected to be passionate about the role, work to strict guidelines, hit KPI's set by Currys, have a proactive attitude, work well within a team and be able to flex your workflow as needed.

Details:

• Salary: Currently 13.58/hr Days, overtime paid from 20.37/hr after 6 weeks
• Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in
• Immediate starts
• Temp to Perm Career Opportunities
• Duration: ONGOING
• This is a full time role and no part time shifts are available

Role of a Repair Technician:

• Be able to work in a fast-paced dynamic target driven environment.
• To adhere to targets and a predetermined quality standard to all repairs.
• Responding to individual customer's needs and requirements.
• Keep up to date with regular training and standards.
• Ascertain the warranty status of a product to eliminate damaged products.
• Understand repair timeframes and cut off for each different model.
• Repair to manufacturer guidelines.
• Be adaptable and able to work on a range of products.
• Ensure positive and proactive communication with the customer to meet their needs.

Required Skills & Experience: What knowledge, skills and ability are needed for this role?

• The ability to work well on an individual level as well as part of a team.
• Meeting set KPI's to ensure the best standards and productivity.
• To deliver a world class customer service through customer repairs
• Minimise Turn-Around Time, PPJ and Repeats, to ensure a fast and reliable service to customers.
• Working within a team to improve Dixons Carphone NPS.
• Maximise repair efficiency to control repair costs.

Qualifications needed: What technical/professional qualifications are needed for this role?

• Excellent awareness of Health and Safety, 5S and Electrical Safety
• GCSE English and Maths or equivalent / higher qualification
• To show an interest in self-study and different brands
• Great communication Skills to be able to communicate with the team and customers.
• History of repair and competence
• iOS knowledge

Desirable:

• To be ACMT/ACIT accredited (Training provided)
• Knowledge of repair on variety of products
• Impeccable knowledge of diagnosis and disassembly

Benefits of working with us as a Repair Technician:

• Subsidised Canteen
• Temp to Perm opportunities after 12 weeks
• Weekly Pay
• Ongoing Work
• Free Parking
• 30 Holidays per year (Bank Holidays included)
• Weekly Pay, every Friday
• Pension Scheme
• Employed Status
• Mortgage references
• Various Job and Talent benefits

If you are interested in the above Repair Technician role please click apply

If you are looking to contact our onsite team, please visit the site locator on our website.

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