Job Description

Job Overview:

We are seeking a dynamic and motivated Internal Account Manager to cover maternity leave within our team. The role involves supporting the sales process by managing new and existing customers, preparing product costings, handling production paperwork, coordinating deliveries, and ensuring smooth operations throughout. You will work closely with our team to maintain excellent customer service and support the overall business processes.

Key Responsibilities:

* Sales Support: Assist the sales team in preparing quotes, responding to customer queries, and maintaining customer records.

* Costing: Prepare accurate costings for customer orders, ensuring competitive pricing and profitability.

* Order Processing: Manage and track customer orders from inception to delivery.

* Production Paperwork: Ensure all relevant production documentation is accurate and up to date.

* Invoicing: Generate and process invoices in a timely manner.

* Arranging Delivery/Transport: Coordinate with logistics to arrange delivery and transport of orders for customers.

Skills & Requirements:

* Proficient in Microsoft Office (Excel, Word, Outlook) with strong administrative skills.

* Excellent organisational skills and attention to detail.

* Experience in purchasing preferred.

* GCSE-level literacy and numeracy skills or equivalent.

* Ability to work well within a team and contribute to achieving company objectives.

* A proactive approach with the ability to manage multiple tasks effectively.

Benefits:

* 4-5 days a week (depending on experience)

* £25,000-£28,000 (pro rata, depending on experience)

* 25 days annual leave + bank holidays (3 days to be taken over the Christmas period when the office is closed)

* 1 hour lunchbreak

* On site parking

* Early finish on Fridays

Hours: Monday – Thursday: 9:00 AM – 5:00 PM, Friday: 9:00 AM – 4:00 PM