Job Description

Job Title: IT Support Engineer (Contract)

Location: Ipswich

Pay: £130 - £140 per day (Inside IR35)

Contract Length: 3 months

Industry: Education: Enhanced DBS required on the update service

Start Date: Monday 16th December

Interview: Immediate availability

About the Role:

We are seeking a skilled and motivated IT Support Engineer to join our team for a 3-month contract. You will be working across multiple schools in the Ipswich area, providing high-quality IT support to a variety of users. The role requires quick problem-solving abilities, excellent communication, and technical expertise in managing IT systems.

Key Responsibilities:

* Provide first and second-line support to end users

* Diagnose and resolve hardware, software, and network issues.

* Set up, maintain, and troubleshoot devices such as laptops, desktops, and printers.

* Manage user accounts and permissions in Active Directory and other systems.

* Install and configure software and ensure all systems are running smoothly.

* Provide excellent customer service, ensuring users are supported effectively and efficiently.

Key Requirements:

* Proven experience in IT support roles, ideally within MSP and education environments.

* Strong troubleshooting skills with experience in Windows OS, Office 365, and Active Directory.

* Knowledge of networking fundamentals (DNS, DHCP, TCP/IP).

* Ability to work independently and within a team.

* Excellent communication and interpersonal skills.

* Valid UK driving licence and willingness to travel to different sites across Ipswich

Contract Details:

* £130 - £140 per day (Inside IR35).

* 3-month contract

* December start

* If you're an IT professional with the right skills and looking for an exciting contract opportunity in Ipswich, we want to hear from you!

How to Apply:

Send your CV and availability to ( tom . craig @ nextech - group . co . uk ) Interviews will be conducted ASAP for immediate start