Job Description

Role: Office Administrator - Stock Control & Customer Service
Location: Magna Park, Lutterworth
Shift: Monday to Friday, 8:00 am - 16:30 pm
Hourly Rate: 12.00
SECURE ONGOING POSITION

Staffing Match, a trusted provider of logistics and distribution solutions, is seeking a dedicated and detail-oriented Office Administrator to join our team at Armstrong Logistics in Lutterworth. This role involves supporting key accounts across the business, liaising with clients and internal stakeholders, and providing the highest level of service.

Key Responsibilities as Office Administrator - Stock Control & Customer Service:

• Email Support: Handle day-to-day email, Teams, and phone call queries.
• Administration of Orders: Gather data, ensure information accuracy, and transfer it to the system in a timely manner.
• Stock Management: Collaborate with the stock control team on quarantine stock and general stock management, alerting any discrepancies or stock nearing/passing BBE or MLOR.
• Customer Queries: Respond to queries promptly, managing customer expectations effectively.
• Collaboration: Work closely with operations and other key stakeholders, taking ownership of enquiries and driving them to successful conclusions.
• Additional Support: Assist the wider business (Warehouse or Transport) with customer-related queries.
• Cross-Desk Support: Provide support within the customer service team.

Requirements as Office Administrator - Stock Control & Customer Service:

To excel in this role, you should have:

• Excellent Communication Skills: Ability to communicate effectively with clients and internal stakeholders.
• Organisational Skills: Strong ability to manage multiple tasks and priorities.
• Attention to Detail: A keen eye for detail, especially in stock management and handling customer queries.
• Problem-Solving Skills: A proactive approach to resolving issues and driving enquiries to successful conclusions.
• Team Collaboration: The ability to work well within a team and support various departments.
• Customer Service Orientation: A commitment to providing the highest level of service to clients.

Benefits of working for Staffing Match as Office Administrator - Stock Control & Customer Service:

• Secure ongoing employment with opportunities for career growth.
• Supportive and positive work environment.
• Be part of a dynamic team in a growing company.

If you're looking for a rewarding role where your skills will make a difference, we'd love to hear from you!

APPLY today and take the first step toward a fulfilling career with Staffing Match.