Job Description

Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice all aspects of service charges and any major works.

• To maximise the council's income through effective monitoring and management of approximately 1000 leasehold service charge accounts.

• To investigate and respond to leaseholders' queries regarding service charges and their service charge accounts

• To perform the Council's credit control function in respect of residential leasehold service charge debt and related amounts

• To calculate and process service charge reductions in accordance with legislation, policy and decisions of the Courts and First Tier Tribunal (Property Chamber).

• To effectively manage approximately 1,000 service charge accounts from the point of issue through to collection including setting up and monitoring payment arrangements; arrears escalation; dispute resolution and County Court action.

• To be a point of contact for queries and advice, externally & internally, concerning leases, leasehold management and the liability of lessees and applicants to contribute to Council expenditure.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)