Job Description

People Services Coordinator

FTC - 9-12 months

Are you a skilled HR coordinator looking for a unique opportunity to work in an exciting and evolving sector? The Gambling Commission is seeking a talented individual to deliver comprehensive HR shared-service administrative support for employees and the People Services team to provide our people with a great experience at the Gambling Commission. This is an opportunity to work at the heart of a sector that touches millions, ensuring fairness, transparency, and integrity. Payroll, recruitment, onboarding, contract production and learning events are some of the processes you will be involved in.

Why Join Us?

As part of our people services team, you’ll be working collaboratively and flexibly to deliver joined up professional services, advice, and solutions that align with our strategic objectives. Your work will help ensure that the Gambling Commission operates within its statutory powers, driving forward our mission to make gambling safer for all. As a hybrid working model, we currently work 1-2 days per week in the Birmingham office and require to be more flexible during busier periods of time.

Key responsibilities

- Act as the first point of contact for colleagues across the Commission on our HR policies and processes, providing correct and timely responses in line with key performance indicators, or triaging more complex queries to the relevant members of People Services.

- Delivering HR administration across the full employee lifecycle, including but not limited to: processing payroll and pensions changes including processing new starters, terms & conditions changes, absences, and employee changes ensuring accuracy, compliance, and timely processing.

- Validate and verify all changes affecting the monthly payroll activity, utilising reports produced by our Payroll provider, ensuring changes are accurate and discrepancies are identified to ensure Executives can sign off the monthly payroll report with confidence.

- Support the end-to-end recruitment and onboarding processes by maintaining the Applicant Tracking System, for example by posting job adverts, scheduling interviews, issuing employment contracts and completing relevant reference/background checks for new hires.

- Administer the procurement process by setting up new suppliers, purchase orders, invoices and goods receipts, and accurately manage records to reconcile budget against spend.

- Maintaining the L&D system, ensuring learning records are up to date and accessible to employees, releasing online learning and content on the Learning Management System, and running & presenting statutory and mandatory learning reports on a monthly basis.

- Ensure that our workforce establishment data is accurate and monitored to ensure an up-to-date picture of resourcing in real time.

- Generate HR reports, ensuring data accuracy and accessibility for decision-making.

- Provide any administrative support to the Organisational Design & Development team on change projects by providing and updating information and data to ensure efficient delivery.

The Extras on offer

- Generous Pension: Market leading Civil Service pension with a 28.97% employer contribution rate.

- Prime Location: Our central Birmingham city centre office is just a stone's throw from New Street train station, with convenient hybrid working arrangements.

- Holidays: 26 days, increasing to 29 days after 2 years, with an option to buy up to 5 additional days.

- Work Environment: Join a certified Great Place to Work, committed to inclusivity, respect, and helping you achieve your full potential. Make sure to help yourself to the free tea and coffee!

Person Specification

Essential:

- Proven generalist experience within HR administration.

- Experience of working with HR Information Systems.

- Highly organised and able to work efficiently with tight deadlines, prioritising as required.

- Experience of working with a wide range of customers and external providers.

- Excellent communication and team skills with an eye for detail.

Desirable:

- A relevant HR qualification such as CIPD Foundation Certificate in People Practice.

- You will be able to interpret and present people data.

Our Ways of Working

- Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.

- Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.

- Respectful: We recognise every colleague’s contribution. We give each other timely constructive feedback. We all encourage challenge.

- Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.

- Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other.

About Us:

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

The closing date for this role is 15th December 2024 with interviews to be held on 18th December.

PLEASE NOTE: Please ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.

So, if you’d like to join us as a People Services Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency