Job Description

IT Support Specialist

Contract | €220-€270/day | Galway

A client of mine is looking for an experienced IT Support Specialist to join their team in Galway. This role involves providing Level 2 support, troubleshooting technical issues, and contributing to IT improvement initiatives within the organization.

Responsibilities:

Provide Level 2 support for Windows environments, including user account management in Active Directory.

Troubleshoot and resolve hardware, software, and network issues for desktops, laptops, and mobile devices.

Support the configuration and deployment of Microsoft 365 applications.

Assist in maintaining and supporting network infrastructure, including switches and firewalls.

Document technical solutions and manage support tickets to ensure timely resolution.

Provide training and guidance to end-users on IT tools and best practices.

Collaborate with IT teams on system upgrades and infrastructure projects.Requirements:

6+ years of experience in IT support, with a focus on Windows and Microsoft technologies.

Proficiency in Active Directory, Office 365, and basic networking (DNS, DHCP, TCP/IP).

Familiarity with PowerShell scripting and Microsoft Azure services.

Strong problem-solving skills and ability to work independently.

Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are a plus.If you're an IT Support Specialist interested in a role in Galway or open to exploring similar opportunities, please contact Jamie McCaul at Reperio Human Capital to start a conversation today.

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