Job Description

Business Insight Analyst (£39,530 per annum, up to 1 year maternity cover)

Job Role

You will be passionate about using qualitative and quantitative data to maximise efficiency, improve our services and predict future trends. As well as building reports, you will be able to use your insight skills to identify key areas of improvement. You will work with data owners and our data analyst to identify data that needs cleansing to improve our data quality.

You will need strong analytic skills to sort through complex data sets and produce reports based on your findings. You will use customer segmentation to support decision making and use data modelling techniques to predict future trends. You will visualise data using Power BI to ensure we present information in a user-friendly format.

You need to be comfortable working in a fast-paced environment with conflicting deadlines.

Please see attached job description for further information.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion, self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Additional Details

The role will be based in our Sevenoaks Office, with hybrid working available.

This is a fixed term post to cover maternity leave.

Application Information

We will only consider applications with a full CV and completed application form. There is more information on our website about our recruitment process.

For an informal and confidential discussion about the position email Helen Keighley, Data, Reporting and Insight Manager – (url removed)

Advert closing date: 9am on 3 January 2025

Interview dates: 13 January 2025