Job Description

MMP Consultancy are looking to recruit a Business Insight Analyst on a Fixed Term basis, based in Kent.

Main Responsibilities:

Develop business Insight reporting using a wide range of existing data sets to support delivery of the annual plan and wider strategic plan

Gather and analyse data to work with cross functional teams to identify trends and develop and investigate potential solutions including improvements to systems and process to drive business improvements.

Use data modelling techniques to identify ways to operate more effectively

Use customer segmentation to support decision making and model behaviours

Analyse performance and key indicators to support end to end business improvement reviews key service areas such as repairs, arrears and compliance checks to turn insight into foresight and predict future patterns

Analyse, model and visualise data by using programming languages to interrogate data in Power BI

To comply with the Tenant Satisfaction Measures by taking responsibility for the quarterly surveys and analysis and provide regular updates to Executive Team

Support delivery of the strategic plan and key programmes by analysing data where required included staff and tenant surveys

Provide analytic reports for senior managers and board to assist effective business decision making